North Devon Agility Club Privacy Policy (GDPR)

 

Last Updated: June 2020

 

This Privacy Policy informs you of North Devon Agility Club’s policies regarding the collection, use (processing) and disclosure of Personal Information when you use our Service for the purposes of the General Data Protection Regulation (“GDPR”) and UK data protection laws.

 

North Devon Agility Club (“NDAC”, “us”, “we”, or “our”) operates NDAC club membership, dog agility classes, and the www.northdevonagilityclub.co.uk website (our “Service”)

 

About Us

NDAC in an independent training club located in Woolsery and serving the surrounding area.  We prioritise and protect the health and well-being of you and your dog when providing advice and guidance in training related to dog agility. 

 

Contact Us

Our Data Protection Officer, Lottie Miles looks after data protection and would be happy to answer any questions about this privacy notice and how NDAC uses your data.  Our Data Protection Officer can be contacted via:

calmiles@yahoo.co.uk

 

Your Personal Information

Your privacy is critically important to us.  At NDAC we have a few fundamental principles:

 

• We don’t ask you for personal information unless we truly need it.

• We don’t share your personal information with anyone except as described in this Privacy Policy.

• In our service, we aim to make it as simple as possible for you to control what’s visible to the public, seen by search engines, kept private, and permanently deleted.

• It is NDAC’s policy to respect your privacy regarding any information we may collect while operating our websites.

 

We use your Personal Information for providing and improving our Service. By using our Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at www.northdevonagility.co.uk

 

Below is our Privacy Policy, which incorporates these goals. This Privacy Policy covers all NDAC services, including club membership and training activities.

 

If you have questions about accessing or correcting your personal data please contact us.

​

 

Information Collection and Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, home address, phone number, equality information, safeguarding and emergency details, other information (“Personal Information”).

 

This information will be used for the following purposes:

• To administer your NDAC membership account and provide the products and Service you have requested from us.  This includes (but is not limited to) notice of membership, subscriptions, workshop and course fees, and distribution of club activities, news and events.

• To inform you of Service information or changes to our Service, such as alterations to training times, cancellations due to unforeseen circumstances, and other club related activities.

• Raise awareness of NDAC’s activities by capturing photos, videos, live streaming at events.  We will use this information for promotion, education and development purposes.

• Respond to and investigate your questions, comments, complaints or allegations.

• We will periodically conduct questionnaires and surveys related to the provision of training for NDAC members, and our website facilities.

• Notice of AGM and meetings of the club as required by our constitution.

 

Members can opt out of these communications at any time by contacting our Data Protection Officer.  However failure to provide the necessary personal information may affect our ability to offer you our club membership and Service.  We don't rent or trade our contact lists with other organisations and businesses. 

 

You can request we remove all your personal data from our records.  This does not include any data we are obliged to keep for administrative, legal or security purposes.

 

Newsletter Sign Up

As part of the registration for membership to NDAC, you will be offered the opportunity to receive our e-newsletter.  The newsletter will only be sent to members who explicitly agree to the use of their personal data (full name and email address) for this additional purpose. 

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our Data Protection Officer.

Other uses of your Personal Information

We may ask you if we can process your personal information for other purposes.  Where we do so, we will provide you with an additional privacy notice explaining how we will you’re your information for these purposes.

 

Media

Photographs, videos and other media will be taken at our training grounds and other public locations such as shows and competitions.  This media is used to raise awareness and promote club activities, educate and develop our Service, and thus may appear on our website, social media accounts and in our e-newsletter.  Please contact our Data Protection Officer if you have concerns about being identifiable in these forms of media, and wherever possible we will work to accommodate your request.  Please note, we are not responsible for any content on third-party sites (see section on “Links to Other Sites”)

 

Log Data
We collect information through our website that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

 

Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

 

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

 

Service Providers
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

 

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 

Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

 

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

 

Children’s Privacy
Our Service does not address anyone under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we discover that a Child under 13 has provided us with Personal Information, we will delete such information from our servers immediately.

 

Access to your Personal Information

Under certain circumstances, you are entitled to the following:

 

Request access the personal information that we hold. If we hold information about you, we will:

• Give you a description of it

• Tell you why we are holding it

• Tell you who it could be disclosed to

• Let you have a copy of the information

 

You have the right to rectify or correct any data we hold about you that is inaccurate or incomplete.

 

You have the right to request erasure of your personal data.  This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. 

 

You have the right to object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.  You also have the right to object where we are processing your personal data for direct marketing purposes.

 

You have the right to request the restriction of processing your personal data.  This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.  You can also withdraw you consent, where this is the basis for our processing you data (without affecting the lawfulness of our previous processing based on consent).

 

You have the right to request the transfer of your personal data to another party.

Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply.  Email your request to our Data Protection Officer.  Please note, you will need to provide proof of identity – a current passport or driving licence to access your data.

 

How Do Long We Retain your Data?

NDAC is required to retain information in accordance with the UK law, such as information required for audit and insurance purposes.  In order to comply with our liability insurance, we keep and securely store past members records for up to seven years.  This includes full name, address, email address, telephone number but excludes bank account details.

 

We will only process your personal data whilst you are a member.  After two years of inactivity we will close your member’s account and archive the data.

 

 

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

 

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact our Data Protection Officer, Lottie Miles via calmiles@yahoo.co.uk.